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If you have inquiries or requests about our features and services or you need help using our website, feel free to chat with our LiveHelp girls. They are online 24-hours everyday to give you assistance.

FREQUENTLY ASKED QUESTION
 
How to Join?
Do not have an email address yet?
Is registration Free?
Can I use the website without an account as a member?
When do I become a member?
Why should I upgrade? ( For Men )
Why should I upgrade? ( For Women )
How do I upgrade my membership?
What are the Membership plans?
What mode of Payment do you accept?
How can I update my Profile?
No changes happened when I update my profile, why?
How to turn my profile off or on?
How to upload my photos?
I have a problem uploading my photo…
Please Help!
Can I delete my photos?
Why should I add photo?
How many photos can I add?
Are there any guidelines in posting a photo?
STARS…What is it?
How to upgrade my stars? (For women)
Why are my stars gone?
Can I change my user ID?
How to change my password?
I forgot my user Id/ Password.
How to recover it?
Can I remove my account?
Who can use the chat features?
How to connect to chat?
Why are my messages and smiles gone?
How to check and send messages?
How to get in touch with other members?
Is your website scam free?
What is “who viewed me”?
Who can view First Class Members?
Who joins AsianDatingMall.com?

 

If you have any questions that are not answered in FAQ section, please let us know. For your convenience just choose to any of the following options below.

Please click Contact us and send us a message

 
 

ASIANDATINGMALL.COM

Welcome to Asian Dating Mall, the fastest growing Asian Dating Site. We have thousands of single and lovely Asian girls who are in search for true love, romantic relationship and marriage. We have the finest ladies who are for real in searching for a serious commitment. Meet these girls now!

   
     
 

HOW TO JOIN?

Click Sign-up, fill in the fields and click Join Now. Membership is free.

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DO NOT HAVE AN EMAIL ADDRESS YET?

You will need an email account to join. Opening a Free email account is easy.
Go to any of the following websites below for a free sign-up of email address.

http://www.hotmail.com
http://www.yahoo.com
http://www.gmail.com

After you created an email address, come back here to register completely.

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IS REGISTRATION FREE?

Yes, registration is Free.

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CAN I USE THE WEBSITE WITHOUT AN ACCOUNT AS A MEMBER?

You are allowed to search the database but you cannot make any contacts with the members.
You need to register first and then take advantage of the website’s features and services.

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WHEN DO I BECOME A MEMBER?

To become a member, you need to complete your profile and agree to be bound with AsianDatingMall.com Terms and Conditions.

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WHY SHOULD I UPGRADE? (Men)

Men must upgrade their membership to be able to access the enhance features of the website. It is a good idea to upgrade your membership because paid members can get more than 10x of attention compared to unpaid members.

For more information, click on “Upgrade Membership” icon in your profile.

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WHY SHOULD I UPGRADE? (Women)

If you have stars higher than 3, you will have more chances to be seen by men having 4 or 5 stars.
These guys, we think, are real for the girls who are looking for marriage and true love..

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HOW DO I UPGRADE MY MEMBERSHIP?

On your profile, click the “Upgrade Now” icon and select what kind of membership plan you like.

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HOW CAN I UPDATE MY PROFILE?

To update your profile:
1. Click on View/Update Profile.
2. Click on the link “Update Profile”.
3. Fill in the field/s you want to be updated.

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WHAT ARE THE MEMBERSHIP PLANS?

1 Month -  US $24.89 
3 Months - US $49.89 - Promo Price US $39.89

For more information, click on Upgrade icon in your profile. Or Contact Us or chat with Live-Help.

1 year 1st Class $249.89 USD  
*First Class Membership is provided with First Rate Benefits.

FREE 1st class subscription to any 2 of our other dating sites.
 
SaigonDarlings.com CaribbeanDarlings.com
Cebuanas.com Odessadarlings.com
Private Chatting with lovely Online Asian Members.
Be on top of searches and photo gallery.
View and communicate to FIRST CLASS ladies.
 

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WHAT MODE OF PAYMENT DO YOU ACCEPT ?

  • Secure Credit Card processing (Visa, Mastercard, Discover, Amex)
  • Paypal Credit / Debit Card
  • Paypal e-check
  • Western Union Money Transfer
  • Mail Check / Money Order (US only)

For more information, Contact Us or chat with Live-Help.

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NO CHANGES HAPPENED WHEN I UPDATE MY PROFILE, WHY?

Make it sure that you save the changes that you made.
Furthermore, your newly saved profile will be sent to Admin for approval.

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HOW TO TURN MY PROFILE OFF OR ON?

In your profile, click on the link “View Status” and you can set your profile status to On or Off.
If you wish to Turn-Off your profile information, your profile will not be shown in the searches and in the gallery,
and you cannot receive any newsletters from asiandatingmall.com!
If you wish to turn your profile “on” after setting it off, you may send a request to Admin so you will be set again.
Email us at contactus@asiandatingmall.com
.For more info, chat with LiveHelp.

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HOW TO UPLOAD MY PHOTOS?

In your profile, click on the link “Add Photo”. Browse your photos and click "Upload Now".

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I HAVE A PROBLEM UPLOADING MY PHOTO…PLEASE HELP!

There are certain factors that your photos may not be uploaded it is either of slow internet connection or too large photo size.
If you experience problems uploading your photos, you can send it to contactus@asiandatingmall.com
We will send you confirmation once photos are successfully uploaded.
Maximum size: 1MB
Acceptable formats: JPEG or GIF

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CAN I DELETE MY PHOTOS?

Members are not authorized to delete the photos. Let us know what photo's you want to be deleted and we will do it for you.
This is to track members who upload fake photos that lead to scamming other members.

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WHY SHOULD I ADD PHOTO?

Profiles with photos grab attention first- if your profiles do not have any photos other members will never look at it.

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HOW MANY PHOTOS CAN I ADD?

You can add as many stunning photos as you can!

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ARE THERE ANY GUIDELINES IN POSTING A PHOTO?

As much as possible we discourage members who will post vulgar, fake and other pictures that will not resemble their true physical self.

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STARS…WHAT IS IT?

Stars are our way of rating your profile. It ranges from 1 to 5, as 5 being the highest.
For more information, go to your profile and visit Rating Information link.

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HOW TO UPGRADE MY STARS? (Women)

In upgrading your stars, you are required to update your profile.
Write descriptive information about yourself and know what characteristics in a man you are looking for.
It is best to compose a minimum of 300 words to really express your preference.
After that, upload more of your most glamorous photos for the possibility
to have more men admire you and at the same time communicate with you.

For more information, click on "Want More Stars" icon in your profile.

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WHY ARE MY STARS GONE?

Stars drop down due to the following reasons:
1. A member is reported a scammer.
2. Uploaded vulgar and fake photos.
3. Giving personal numbers, email address and IM info.
4. A member asked money from men.

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CAN I CHANGE MY USER ID?

No, this is done for security reasons and to evade any scamming activities of the registered members.
Furthermore, this is to avoid confusions to your newly found friends or ideal person.

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HOW TO CHANGE MY PASSWORD?

To change your password, click on View/ Update Profile.
Click on the link “Change my Password” and it will direct you to the change password page.

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I FORGOT MY USER ID/PASSWORD. HOW TO RECOVER IT?

Click on the Forgot ID/ password below the Members Log-in Field. A window will pop up.
Provide your email address then we will send your user ID and password to your given email address.

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CAN I REMOVE MY ACCOUNT?

Existing accounts are not removed. We only deactivate your membership or drop down
your stars so you will not be able to access our features.

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WHO CAN USE THE CHAT FEATURES?

Men who have subscribed and have upgraded their membership can use the chat feature.
Women who have 3-star ratings and above can chat with men.

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HOW TO CONNECT TO CHAT?

In your profile, click on the “Chat” link and you will be directed to the chat room. You can view members who are online.
If you wish to chat with them, point the arrow to “Click to Chat”.

If you experience problems, contact LiveHelp for assistance.

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WHY ARE MY MESSAGES AND SMILES GONE?

Two months old messages and smiles are automatically deleted for some maintenance purposes.

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HOW TO CHECK AND SEND MESSAGES?

To check your messages, go to your profile and click on Message.

To send a message, choose a member you want to send message to, click on the envelope icon and it will direct you to the write area.
Reminder: Women please take note of the warnings e.g. do not send email address, contact numbers and asking money to men.

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HOW TO GET IN TOUCH WITH OTHER MEMBERS?

Send smiles - To send a smile, choose a member that you want to send smile to, click on the smile icon and a pop-up window will appear.
Chat - To chat, click on the “Chat” link and you will be directed to the chat room. Then, chat with members who catch your fancy.
Send messages - To send messages, choose a member that you want to send a message to,
click on the envelop icon and it will direct you to the write area.

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IS YOUR WEBSITE SCAM FREE?

This is the TOP PRIORITY of our website, to be scam free. We guarantee you that our website is absolutely scam free.
We do background check of our members to secure that no scammer can escape.

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WHAT IS “WHO VIEWED ME”?

These are members that are viewing your profile and might get interested in you.

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WHO CAN VIEW FIRST CLASS MEMBERS?

First class men under 1 year subscription have the only privilege to view the profiles
and communicate with First Class ladies, plus they can view the profiles of all female member.

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WHO JOINS ASIANDATINGMALL.COM?

People from different countries worldwide join AsianDatingMall.com. These singles can be your potential or soul mate.

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